Cinematic background
The First AI-Powered Pastoral Care Platform

Your Congregation Deserves Care That Never Sleeps. AI Triage Makes It Possible.

Shepherd HQ gives your pastoral team AI-powered triage and intelligent routing so no care request falls through the cracks. The only pastoral care platform with AI-assisted need assessment -- from small churches to multi-campus networks.

AI-Enhanced, Not AI-Dependent -- Built for Pastors and Elders
app.shepherdhq.com/dashboard

Care Cases

John & Linda Davis
Grief CounselingCrisisPastor WilliamsOpen
Margaret Thompson
Hospital VisitUrgentElder RodriguezIn Progress
The Carter Family
New Member Follow-upRoutineDeacon HarrisFollow-up
David & Sarah Mitchell
Marriage CounselingUrgentPastor WilliamsIn Progress
Tyler Robinson
Youth CrisisCrisisYouth Pastor ChenOpen
Core Capabilities

Everything Your Pastoral Team Needs

Purpose-built tools for shepherds who take the care of their flock seriously.

AI-Powered Triage

Every care request is analyzed instantly. Our AI detects the category, assesses severity, and recommends the right pastoral team member -- all before a human lifts a finger.

  • Automatic category detection (grief, crisis, hospital, marriage, youth)
  • Severity scoring with confidence levels
  • Suggested resources and support group referrals
app.shepherdhq.com/cases/new
New Care Request
Care RequestAI AnalysisAssigned
Shepherd AI Triage
Detected Category
Grief
Suggested Severity
Urgent
Recommended Assignee
Pastor Williams
Confidence
94%
Suggested Resources
GriefShare ProgramBereavement Support GroupOne-on-one Pastoral Visits
app.shepherdhq.com/settings/routing
Care Routing Rules
4 active rules
WhenCategory =GriefANDSeverity =Crisis
Then
Senior Pastor|Notify:EmailSMS|Escalation: Immediate
High
WhenCategory =Hospital VisitANDSeverity =Urgent
Then
Visitation Elder|Notify:Email|Escalation: Within 4 hours
Medium
WhenCategory =New MemberANDSeverity =Any
Then
Welcome Team Lead|Notify:Email|Escalation: Within 48 hours
Low
WhenCategory =Youth CrisisANDSeverity =Crisis
Then
Youth Pastor|Notify:EmailSMSPhone|Escalation: Immediate
High
Escalation ChainIf no response within timeframe
Assigned Elder/Deacon0 min
Lead Pastor30 min
Senior Pastor2 hrs
Elder Board Chair24 hrs

Configurable Care Routing

Set your own rules for how care requests flow through your team. Define conditions, assign roles, configure notifications, and set escalation timelines -- all tailored to your church.

  • Condition-based routing (category + severity combinations)
  • Multi-channel notifications (email, SMS, phone)
  • Automatic escalation chains when response times are missed

Care Routing

Automatically route care requests to the right pastoral team member based on need, availability, and relationship.

Congregation Dashboard

See your entire flock at a glance. Track care needs, follow-ups, and pastoral visits in one view.

Priority Response

Flag urgent care needs for immediate pastoral attention. Never miss a crisis in your congregation.

Scripture-Grounded

Every care interaction supported by relevant Scripture. Help your team minister with the Word.

Built by a Pastor's Son. For Every Shepherd.

We grew up watching pastors carry the weight of their congregation's care needs alone. Shepherd HQ was born from that experience — to ensure no shepherd carries the burden without the right tools.

Growing
Pilot Program

Serving early-adopter churches and their pastoral teams.

Purpose-Built
For Shepherds

Designed by a pastor's son for real congregational care.

Pastor-Led
Development

Built with direct feedback from pastors and elders.

Trust and Security

Built on Trust. Secured by Design.

AI-enhanced, not AI-dependent. Your congregation's data is treated with the same confidentiality you expect in your church office.

SOC 2 Type II Infrastructure

Hosted on Cloudflare's SOC 2 Type II certified infrastructure. Encryption at rest and in transit.

AI-Enhanced, Not AI-Dependent

AI handles the admin work -- triage, routing, scheduling. Your pastors always make the final call on care decisions.

Global Edge Network

Deployed on Cloudflare's global edge network for fast load times regardless of your congregation's location.

No Data Selling. Ever.

Your pastoral care data is never sold, shared, or used for advertising. We exist to serve shepherds, not to monetize their flocks.

Planning Center Integration -- Coming Soon

We are building a native integration with Planning Center so your member data stays in sync. Import your congregation, map care teams to Planning Center groups, and keep your existing workflows.

The Care Lifecycle

How It Works

From the moment a care need is identified to full resolution -- every step tracked, every person supported.

Case OpenedMon, Jan 6 - 9:14 AM

Care request submitted for John Davis after his wife's passing.

AI Triage CompleteMon, Jan 6 - 9:14 AM

Category: Grief. Severity: Urgent. Confidence: 94%.

Pastor AssignedMon, Jan 6 - 9:15 AM

Auto-routed to Pastor Williams based on relationship and availability.

First Visit CompletedTue, Jan 7 - 2:30 PM

In-home visit. John is processing grief. Expressed desire for community.

Follow-up ScheduledTue, Jan 7 - 3:00 PM

Weekly check-in set for Thursdays. Meal train organized by deacons.

Small Group ReferralThu, Jan 9 - 10:20 AM

Referred to GriefShare group meeting Wednesdays at 7 PM.

Case ResolvedFri, Feb 7 - 11:00 AM

John attending services and GriefShare regularly. Stable and supported.

01

Your church signs up

Start with a 14-day free trial. No commitment, no credit card.

02

Configure your care categories

Set up care routing for your congregation's specific needs.

03

Your pastoral team starts tending

Care requests flow to the right shepherd. Every need gets a response.

“He tends his flock like a shepherd: He gathers the lambs in his arms and carries them close to his heart.”

Isaiah 40:11

Testimonials from pilot partners coming soon.

Serving early-adopter churches nationwide

Ready to Transform Your Church's Care Ministry?

Give your pastoral team the tools they deserve. Start tending your flock with confidence.

14-day free trial. No commitment. No credit card required.